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Your Guide to Placing an Embroidery Order




Embroidery adds a unique touch to garments, making them stand out with personalized designs and professional branding. Whether you're ordering for a business, event, or personal use, understanding the process can ensure a smooth and successful transaction. Here’s a comprehensive guide to help you navigate your next embroidery order:

 

1. Choose Your Design

 

The first step in placing an embroidery order is deciding on the design you want to embroider. This could be a company logo, a custom artwork, or even just text. If you are providing a design ensure that it is clear, and high-resolution (preferably in vector format like .ai or .eps), which is suitable for embroidery. 

 

We can help you generate a design from your ideas and we can improve the quality of an image you provide. 

 

2. Select Your Garment/s

 

Consider the type of garment you want to embroider. T-shirts, polo shirts, hats, jackets, and bags are common choices. The fabric and texture of the garment can affect how the embroidery turns out, so choose accordingly.

 

We have a large selection of suppliers such as ascolour, jbs wear, headwear, trade mutt and aussie pacific. If we do not stock an item you would like, let us know - we may be able to get from your preferred supplier cheaper and we can possibly add them as a supplier for future orders. 

 

3. Quantity and Sizes

 

Determine how many items you need and the sizes required. Bulk orders often qualify for discounts, so it's beneficial to order in larger quantities if possible. Provide a breakdown of sizes to ensure each recipient gets the right fit.

 

4. Placement of Embroidery

 

Decide where you want the embroidery to be placed on the garment. Common locations include the left chest, sleeves or back. If on a cap, there can be front back and either side too. Make sure your chosen location is suitable for the size and shape of your design.

 

5. Embroidery Colours

 

Specify the colours you want for your embroidery design. We offer a wide range of thread colours to match your brand or design requirements. Ensure your colour choices are consistent with your brand guidelines. 

 

If you have not chosen your brand colours or identity we can help you with that too.

 

6. Review and Approval Process

 

Before proceeding with production, we will provide you with a digital proof of your embroidered design on the garment. This allows you to review how the final product will look and make any necessary adjustments.

 

For new designs we will always conduct a trial embroidery to ensure that the colours, size, etc are all to your liking, prior to placing it on your garment/s of choice.

 

7. Production and Turnaround Time

 

There are factors like order size, complexity of the design, and current workload which can affect our turnaround times. Please plan ahead to ensure your order arrives on time for your event or distribution date.

 

8. Cost and Payment

 

We will provide a detailed quote that includes all costs such as setup fees, embroidery charges per garment, and shipping costs.

 

We ask for a 50% deposit prior to ordering your garments / commencing production. 

 

9. Delivery and Distribution

 

Once your order is complete, we will notify you that it is ready for pick up or that it has been shipped as per your preferences. Check the items upon receipt to ensure they meet your expectations and match the approved proof.

 

10. Feedback and Follow-Up

 

Please provide feedback based on your experience. This step is often forgotten but it helps us improve our services and ensures all future orders are handled smoothly.

 

By following these steps, you can confidently place an embroidery order that meets your expectations and delivers high-quality embroidered garments. Whether it’s for corporate branding, team uniforms, or personal gifts, embroidery adds a touch of professionalism and personalisation that makes a lasting impression.


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